What would a referral program actually be worth?

Move the sliders to match your business. Everything recalculates as you go — no email required, nothing saved.

Your numbers

Everyone you could ask.

$

What a typical closed job is worth.

%

Share of customers who refer someone.

%

Referred leads usually close higher than cold ones.

$

What you pay the referring customer.

Projected, first year

80

Referrals generated

32

New customers

New revenue$208,000
Reward cost$4,800
Revenue net of rewards$203,200
Cost per acquired customer$150
Return on reward spend42.3x

Revenue net of reward cost, divided by reward cost. It measures the program against what you pay out in rewards — not gross profit, which depends on your own job costs. Referral rewards are funded by your business; the ReferXpert subscription is separate.

Where these assumptions come from

Referral rate. The share of your existing customers who send you at least one referral once you actually ask. Programs that never ask sit near zero; the defaults here assume a modest 2%.

Close rate. Referred leads typically close higher than cold ones — the trust is already there. Use your own number if you track it.

Reward. What you pay per closed job. Because it only ever triggers on work you won, it behaves like a commission rather than an advertising spend.

These are your inputs, not ReferXpert performance data. We don't publish customer averages until we have enough customers for the number to mean something.